The training and research practice for the 3rd year students, who are studying the basic educational Bachelor’s direction of 38.03.03 "Human Resource management" has completed. The students received an idea about the activity of the Call Center and the skills of working in the CATI system. The staff of the RC «Center for Sociological and Internet Research» Anastasia Krasova, Maria Salina and Vyacheslav Zemskov has managed the practice.